/* ======== ticket: 24683| harisrh | start ====== */
* {
    padding: 0;
    margin: 0;
    box-sizing: border-box;
    font-family: "Poppins";
}

#chat-icon,
#chat-mobile {
    position: fixed;
    display: grid;
    place-items: center;
    cursor: pointer;
    bottom: 15px;
    left: 20px;
    width: 175px;
    height: 80px;
    border-radius: 10px;
    background: #fff;
    box-shadow: 1px 1px 15px #53535333;
    display: none;
}

.chat-with-icon {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-text {
    font-weight: bold;
    font-size: 13px;
    color: #1b355C;
}

.chat-img,
#chat-mobile {
    display: grid;
    place-items: center;
    margin-right: 8px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #ff4d00;
}

#notification,#mobile_notification{
    color: #fff;
    font-weight: bold;
    background: #1b355C;
    cursor: pointer;
}

.start-chat {
    background-color: #e6784c;
    border-radius: 5px;
    margin-top: 10px;
    color: #fff !important;
    font-weight: 500;
}

.start-chat:hover {
    background-color: #e6784c;
}
/*.chat_with_agent:hover {
	 background-color: red !important;
}*/

#messages,
#picker,
#upload {
    padding: 15px 12px;
    width: 100%;
    height: calc(100vh - 160px);
    overflow: auto;
    background: rgb(255, 255, 255);
    transition: all 0.3s ease 0s;
    max-height: calc(100vh - 160px);
    min-height: 200px;
    flex: 0 1 auto;
    scrollbar-width: thin;
}

#messages .quick-replies button {
    font-size: 15px;
    padding: 8px 16px;
    border: 1px solid #e9f5ff;
    border-radius: 20px;
    margin: 3px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    min-width: inherit;
    color: black;
}

#messages::-webkit-scrollbar {
    width: 8px;
    background-color: #ffffff;
}

@media screen and (min-width: 1024px) {
    #messages,
    #picker,
    #upload {
        height: calc(100vh - 200px);
        max-height: calc(100vh - 200px);
    }

    .chat {
        width: 400px;
    }

    textarea {
        padding: 20px 10px;
    }
}

#messages::-webkit-scrollbar-track {
    box-shadow: inset 0 0 6px rgba(104, 140, 240, 0.3);
}

#messages::-webkit-scrollbar-thumb {
    background-color: rgb(222, 222, 222);
}


.chat {
    position: absolute;
    margin-right: 20px;
    bottom: 0;
    right : 0;
    margin-bottom: 20px;	
    max-height: calc(100vh - 40px);
    display: flex;
    float: right;
    flex-direction: column;
    width: 330px;
    border-radius: 16px;
    pointer-events: auto;
    overflow: hidden;
    z-index: 999;
    background-color: white;
    box-shadow: rgba(0, 18, 46, 0.16) 1px 8px 22px 0px;
}


.chat-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 5px 20px;
    background: #e6784c;
    color: white;
    height: 80px;
    width: 100%;
    text-align: start;
    line-height: 2.8;
    font-size: 11px;
}
/*.contact-header{
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 5px 20px;
    background: #1b355C;
    color: white;
    height: 80px;
    width: 100%;
    text-align: start;
    line-height: 1.8;
    font-size: 11px;
}*/

.chat-header .connected {
    font-size: 12px;
    padding-left: 15px;
}

.chat-header img {
    width: 30px;
    height: 30px;
    border-radius: 5px;
    /* background: #f16623; */
    cursor: pointer;
}

.star {
    color: red;
}

.message {
    padding: 10px 16px;
    border-radius: 20px;
    margin: 2px 0px;
    font-size: 15px;
    line-height: 20px;
    overflow-wrap: break-word;
    display: inline-block;
    max-width: 85%;
    clear: both;
    position: relative;
    transition: margin 0.28s ease-in-out 0s;
}

textarea {
    background: none !important;
    border: 0px;
    width: 100%;
    font-size: 17px;
    padding: 20px 0px 14px;
    resize: none;
    line-height: 24px;
    overflow-x: hidden;
}

#message-input::-webkit-scrollbar {
    resize: none;
    width: 0px;
    background-color: #ffffff;
}

.message_sent {
    color: #0b1727;
    /* background: linear-gradient(135deg, #e6784c, #e6784c); */
    background: #f1f5f9;
    float: right;
}

.message_received+.message_sent {
    margin-top: 9px;
    
}

/*ayeshafirdoss */

.message_text {
  font-size: 14px;
}

.message_time {
  font-size: 11px;
  color: #999;
  margin-top: 3px;
  display: block;
}

/*ayeshafirdoss */


.message_received {
    color: 	
#0b1727;
    background: #f8fafc;
    float: left;
    white-space: pre-line;
}
/* .EmojiPicker_header__eDZPD {

    background-color : rgb(214, 56, 69) !important;
}
.icons_icon__YUQ3S
{
    fill:rgb(214, 56, 69) !important;
} */
.CategoryTabs_categoryTab__fAgQT
{
    background-color : white !important;
}
.themes_lightTheme__mMNem {
    --accent-color: #e54673 !important; /* Corrected custom property name */
    --hover-background-color : #e54673 !important;
}
.quick-replies {
    margin-top: 0px;
    display: flex;
    flex-wrap: wrap;
    -webkit-box-pack: end;
    justify-content: flex-start;
    width: 100%;
    border: none;
}

.btn-circle {
    border-radius: 15px;
    text-align: center;
    font-size: 12px;
}

/*  Media Query start =======================*/

@media screen and (max-width: 425px) {

    .inner-badge {
        position: absolute;
        top: -12%;
        right: -8%;
        display: none;
    }
    
    .inner-badge span {
        display: inline-block;
        width: 40px;
        height: 40px;
        border-radius: 50%;
        font-size: 13px;
        line-height: 40px;
        text-align: center;
    }

    #chat-icon {
        position: fixed;
        display: grid;
        place-items: center;
        cursor: pointer;
        bottom: 5px;
        left: 5px;
        width: 175px;
        height: 80px;
        border-radius: 10px;
        box-shadow: 1px 1px 15px #53535333;
    }

    #chat-mobile {
        display: none;
    }

    .customer_form {
        font-size: 13px;
    }
}

@media screen and (max-width: 101px) {
    /* ====== ticket: 25338| harish ========  */

    .mobile_badge{
        position: absolute;
        top: -8%;
        right: -8%;
        display: none;
    }
    
    .mobile_badge span {
        display: inline-block;
        width: 30px;
        height: 30px;
        border-radius: 50%;
        font-size: 13px;
        line-height: 30px;
        text-align: center;
    }

    /* ====== ticket: 25338| harish ========  */

    #chat-icon {
        display: none;
    }

    #chat-mobile {
        position: fixed;
        display: grid;
        place-items: center;
        cursor: pointer;
        bottom: 20px;
        left: 20px;
        width: 65px;
        height: 65px;
        text-align: center;
        border-radius: 50%;
        box-shadow: 2px 2px 15px #53535333;
        
    }


}

/* ======================= end */



/*---------widget========*/

body {
    font-family: Arial, sans-serif;
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    background-color: transparent !important;
}


#contact-btn {
    position: fixed;
    bottom: 30px;
    right: 30px;
    background-color: #e6784c;
    border: none;   
    color: white;
    padding: 8px 8px;
    border-radius: 20px;
    cursor: pointer;
    font-size: 14px;
    box-shadow: 0px 4px 6px rgba(0, 0, 0, 0.1);
}


#contact-menu {
    position: fixed;
    bottom: 110px;
    right: 30px;
    width: 366px;
    background-color: white;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
    border-radius: 10px;
    padding: 30px;
    z-index: 100;
}

#contact-menu p 
{
    text-align : center;
    font-size: 16px;
    color: #080606;
}

#contact-menu ul {
    list-style-type: none;
    padding: 0;
}

#contact-menu ul li {
    margin: 15px 0;
}

#contact-menu ul li a {
    text-decoration: none;
    color: #333;
    display: flex !important;
    align-items: center; 
    font-size: 16px;
      justify-content: space-between;
    
}

#contact-menu ul li img {
    width: 30px;
    height: 30px;
    margin-right: 15px; 
    
}

.close-btn {
    position: absolute;
    top: 10px;
    right: 10px;
    background: none;
    border: none;
    font-size: 24px;
    cursor: pointer;
    
}


/* Contact Menu */
#contact-menu {
    background-color: white;
    border-radius: 10px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.1);
    /* padding: 15px;
    position:absolute; */
    bottom: 88px;
    margin-right: 2%;
    right: 0;
    width: 366px;
    display: block;
    transition: all 0.3s ease;
    align-content: center;
}

#contact-menu ul {
    list-style-type: none;
    padding: 20;
    margin: 0;
}

#contact-menu ul li {
    padding: 10px;
    /*display: flex;
    justify-content: space-between;*/
    align-items: center;
    transition: background-color 0.3s ease, transform 0.3s ease, box-shadow 0.3s ease;
    border-radius: 10px;
    cursor: pointer;
}

/* Hover Effect for Menu Items */
/*#contact-menu ul li:hover {
    background-color: rgba(0, 0, 0, 0.05);
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}*/
#contact-menu ul .chat_with_agent:hover {
   background-color: #dfeafd !important;
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(96, 9, 9, 0.15);
}
#contact-menu ul .chat_with_bot:hover {
   background-color: #d3e5f0 !important;
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}

#contact-menu ul .whatsapp_icon:hover {
   background-color:  #def2c4!important;
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}
#contact-menu ul .messenger:hover {
   /*background-color:  #f0ddee!important;*/
   background-color:  #fee0e4!important;
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}

#contact-menu ul .contact_form:hover {
   background-color: #f2cfb3 !important;
    transform: translateY(-5px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}
#contact-menu ul li:hover {
    transition: background-color 0.3s ease, transform 0.3s ease, box-shadow 0.3s ease;
}

#contact-menu ul li img {
    width: 35px;
    height: 35px;
    /*margin-left: 30px;*/
}

/* Close Button */
.close-btn {
    background: none;
    border: none;
    font-size: 20px;
    position: absolute;
    top: 10px;
    right: 10px;
    cursor: pointer;
    transition: color 0.3s ease;
}

.close-btn:hover {
    color: red;
}

/* Toggle Hidden Menu */
.hidden {
    display: none;
}

/* Show menu when toggled */
#contact-menu.show {
    display: block;
}